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b)    Remove roadblocks for each release – Translations not being available for one or more languages should not be a roadblock to release the feature itself.

lang_strategy-20241030-213546.pngImage Added

Language release strategy

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  1. All relevant material to be available in Crowdin as necessary. If the feature is very big, please prioritize sub-features, pages or components as necessary

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Key roles and responsibilities

S.No

Added / modified steps

Owner / driver

Supported by

1

Review & finalize content for new feature

DL

PL, FSL

2

Finalize scope and timelines

PL

TL, DL, FSL

3

Make content available on Crowdin – screenshot, guidance documents, etc

FSA

FSL

4

Ensure all “translation” tagged tickets from Jira have been listed and shared with FS team

QA

FSL

5

Share timelines with translators (except German, Malayalam)

FSL

FSA

5

6

Periodical check-ins with translators (except German, Malayalam)

FSA

FSL

6

7

Share timelines with translators (German, Malayalam)

Research coordinator

FSA, FSL

7

8

Periodical check-ins with translators (except German, Malayalam)

Research coordinator

FSA, FSL

8

9

Language testing for content – coordinate with translators

FSA, FSL

QA, research coordinator

The task is owned and seen to completion by the owner. Supporting roles assist the owner in the task completion by providing them with resources, information and acting as their backup in their absence, as required.

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This will have a need for versioning per language and it means that all features may not be available in all languages at a point of time. A later release can be planned with a next feature release.

Alternative option 2: Release the language with the feature available in English. Even if some of the phrases or words in the feature are translated, we release it in English. “Translation in progress” label can be shown against an incomplete feature without blocking the release.

Alternative option 3 (least preferable): Push release back to allow time for translations to reach 100%

Please add more suggestions if you have.